Your information
Privacy policy
AlyaTrack is operated by Yuvaraj Rai. This policy covers the AlyaTrack app and alyatrack.com. Contact [email protected] with privacy questions or requests.
Information you provide
- Account details: your email address, account identifier, and profile name when you create or use an account. Your password is used to protect your account and is not displayed in your profile.
- Your records: sessions, amounts, results, dates, manually entered venues, notes, bankroll entries, and preferences. Guest records stay on your device. When signed in, the app sends account-specific records to our cloud service for backup and synchronization.
- Support messages: your email address and the information you choose to include when contacting us. Do not send payment-card details, passwords, or authentication codes.
Purchases and app diagnostics
Apple processes iOS subscription payments. Services that support purchases help us verify transactions, restore purchases, and determine Pro access using your account identifier, transaction information, subscription status, and app or device information. We do not receive your full payment-card number from Apple.
We and the services that help operate AlyaTrack may process information such as IP addresses, request times, and security records to deliver and protect the app. When crash reporting is enabled, diagnostic information may include app version, operating system, and error details. We take steps to remove personal information from these reports and do not intentionally include bankroll records.
How we use information
We use information to operate accounts, synchronize and display your records, deliver account emails, validate purchases, respond to requests, maintain security, and diagnose failures. We do not sell your personal information or use it for targeted advertising. AlyaTrack does not request GPS location, contacts, microphone, or advertising-tracking access. Venue information is entered by you.
Alya, your optional AI assistant
Alya is an optional chat feature for Pro accounts. Before you use it, we ask for permission to share the information needed to answer your questions with third-party AI services. You can choose Maybe later and continue using the app's other features.
Information shared for a request can include your message, limited recent chat context, relevant saved names, and selected session details or totals, including financial amounts, results, and dates. Saved notes are shared only when you ask for them. Your complete bankroll history is not sent automatically. We do not automatically include your account email, password, or sign-in credentials. Avoid entering passwords, verification codes, or other unnecessary sensitive information in chat.
Alya can also look up public information. Web searches receive a limited public topic relevant to your request. We do not attach your saved bankroll records, chat history, or account details to those searches, and using Alya does not publish your records on the internet. Information you put in your message may help identify the public topic, so include only what is needed.
We require the AI services processing private chat content not to retain that content or use it for AI training. AlyaTrack's own chat history is retained as described below, and limited service, security, and billing records may still be kept. Public search services may retain the public search terms and related service information under their own policies.
AlyaTrack searches your saved records and calculates requested results. Each proposed addition, edit, closure, or deletion must be reviewed and confirmed before it changes your sessions. Check the selected records and amounts carefully; AI responses can make mistakes.
AlyaTrack keeps your latest 15 conversations, including their messages and change previews, in your account for access across devices. Older conversations are removed automatically. In Conversations & privacy, you can delete an individual chat or use Clear chat history. Deleting a conversation does not undo changes already saved to your sessions; it stops any unfinished work belonging to that conversation. Limited usage and action records remain while the account is active to enforce service limits and prevent duplicate changes. These are removed with account deletion. You can stop using Alya at any time or contact support to withdraw a previously granted permission.
Who helps us operate the service
We use external services for account access, cloud backup and synchronization, account emails, customer support, payment and subscription support, app diagnostics, AI assistance, and public web searches. They process the information needed for their role, subject to the protections described in this policy. Information may be processed in countries other than your own. Apple also handles purchase information under its own privacy policy.
We may disclose information when required by applicable law, to protect users or service security, or as necessary for a lawful transfer of the service, with any notices required by law.
Storage, security, and retention
Your account records are protected by access controls and encrypted connections. Keep your device and exported backups secure; no system can guarantee absolute security.
We retain account records while your account is active. Account deletion removes your account and associated active cloud bankroll records, including associated account backups kept for recovery. Security records, service backups, support correspondence, and purchase records may have separate retention periods and may be retained where needed for security, resolving disputes, or legal obligations. Deletion does not remove copies you exported, independent backups, or device-only copies on your other devices.
Your choices and requests
You may use guest mode without creating an account, update your profile, request a copy of your account data, or delete your account in the app. Sign out if you do not want that device to continue account synchronization. To request access, correction, deletion, or information about retained records, email support. We may need to verify that the account belongs to you without asking for your password.
Depending on where you live, you may have additional rights to restrict or object to processing, receive a portable copy, withdraw consent where it is the basis for processing, or complain to your privacy regulator. We process information to provide the service you request, protect legitimate service and security interests, and meet legal obligations, or with consent where required.
Age and changes
AlyaTrack is intended for adults aged 18 and older, not children. If you believe a child has supplied personal information, contact us. We will update this page when our practices change and provide additional notice where required.